Describing resolution of a recent business conflict Case Study

Describing resolution of a recent business conflict - Case Study Example Each party during the resolution process will defend its interest with respect to the other one. Since there are different styles of behavior which help the management of a certain organization to handle the conflict, it is vital for important to establish the most suitable method depending upon the situation. Among such methods, there are the domination, the compromise, integration, the voidance and suppression (Lee, 2008). Once an information about the conflict emerges within the working environment, the management of the certain organization involves the employees to the collaborative actions in order to solve the problem. Thus, the integration method of handling the conflict is utilizing. Such approach gives every member of the conflict an access to the other person’s perceptions and goals, enabling them to find the appropriate solution. The dominating style, on the contrary, highlights high concern of one’s self interests rather than concern for the other, thus forces behavior to in one’s position. However, such style of handling the conflict is associated with the low levels of effectiveness and appropriateness, maximizing he importance of a certain individual or a group’s needs at the expense of others. Whether the conflict situation occurred, but an issue is trivial and the effect of the solving process outweighs the resolution outcome, the management avoids dealing w ith the conflict situation, using at the same time the avoiding style. In many cases, conflicts between the management and employees end with the coming to the common decision about the problem that occurred. Thus, both parties of the conflict seek for the middle- ground position appropriate for all. In the situation when conflicting parties are mutually exclusive, they are using the compromising style of handling the conflict (The Five Steps to Conflict Resolution, 2014). The recent business conflict